![]() ![]() Our support channels are available to all our customers – even if you're in a free trial. We offer free support via phone, email and live chat. But if you ever have questions, or need customer support, we're here to help. The plans give you as much space as you need for your backup.Ĭarbonite is designed to be simple and hassle-free. ![]() It will not back up network drives, external. With all three Carbonite Safe plans, you don't need to worry about choosing which of your files are important enough to back up and which you'll have to leave to chance. Yes but only on Safe Pro and Server plans: Support: 24/7 Support: Live Chat Support: Telephone Support: Email Support: User Forum: Knowledgebase: Misc: File Sharing. The current version of Carbonite backs up only the files that reside on permanent hard drives on your computer.
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